ASRA Aromas Home

Australia's leading supplier of incense & oil burners since 1981

Privacy Policy

Introduction Asra Aromas is a wholesaler trading on its web site and in Australia. Asra Aromas is committed to protecting your privacy, we will collect, use, disclose and hold personal information in accordance with the privacy act 1998 ('The Act').

What we collect

  • Name and job title
  • Contact information, including email address
  • Demographic information
  • Information related to customer surveys and offers
What we do with the information
  • Internal record keeping
  • Improve our products and services
  • Periodic promotional emails
  • Contacting you
Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and management procedures to safeguard and secure the information we collect online. Only Asra Aromas staff that has been trained on our privacy policy will have access to such information.

Please note all credit card or other payment information is transmitted using SSL encryption. All payment information details, including credit card numbers and bank details are permanently deleted from our servers when the payment has been processed.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways-
  • Whenever you're asked to fill in a form on our website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
  • You are able to access the personal information that we hold about you at any time by contacting our General Manager by phone, fax or email.
Ensuring accuracy of the personal information we hol

We will reasonably attempt to ensure that the personal information we hold about you is accurate, up to date and complete. To assist us to do this, please provide us with the correct information if your details have changed.

Asra Aromas Privacy Policy; Further clarifications:
  • Asra Aromas collects personal information only for the purpose of carrying out our functions and activities as a wholesaler. We only collect such information in a Lawful and fair means and in an unobtrusive way. We need to use this information to provide you with our services and products.
  • As your privacy is extremely important to us, our privacy policy will be reviewed and monitored regularly.